ICICI Bank, HDFC Standard Life, UTI and ABN-Amro are now looking at business process management (BPM) to increase returns on investment, improve customer relationship management (CRM) and employee productivity. For, these entities sustaining long-term customer relationship management (CRM) has becom...
E-commerce, or simply electronic commerce, is the process used to distribute, buy, sell, or market goods, and services, and the transfer of funds online, through electronic communications, or networks.
India has displaced the US to become the second-most favoured destination for foreign direct investment after China. It has now been named as the top reformer in South Asia in the annual Doing Business Report issued