3. The body language of the interviewee. The question ‘why would you like to work in customer service’ is among many othermotivation questions asked in a job interview. After reading this article, you can continue reading the following: Why do you want to work for our company? Why do y...
This is a pretty simple question to answer. You’ll want to indicate what attracts you to the customer service profession and tie it back to the organization you’re applying to.For example, many people apply to customer service roles because they like people and feel comfortable interacting wi...
Read the job description to prepare for this question; a few key facts or some knowledge show a genuine interest and commercial awareness. 5. Why do you want to work here? To answer this question you must have researched the company. Reply with the company’s attributes as you see them a...
Now, let’s explore a few of the customer service interviewing “classics.”Question: Why do you want to work in customer service?Why do they ask this question?To check if you’re a good fit for the position. To check if you already have customer service experience. To hear about your...
A Connection: Apply your chosen skill or characteristic to the job you’re interviewing for to show the hiring manager how you would use the ability in the workplace. Sample Responses The following sample answers can help you with the question, “What does customer service mean to you?” Rat...
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I would appreciate it if someone could pls kindly give examples on how to answer this questions at a job interview pls especially the 1st question. Thanks in advance Tell me about the time when you have had to make an objective and impartial decision. ...
Let’s refer to the job interview – Job Interview Questions and Answers for Customer Service Rep Question: Tell me about your qualifications for this position. Answer:Mention educational qualification, including high-school diploma or higher or any professional coursework. Also specify any relevant jo...
13. Can you tell me about a time you received poor customer service? How could it have gone better? Practically everyone has had a poor customer service experience, but this question is particularly good for support and service roles because they will have the chance to answer through the len...
This is an important question for candidates to show belief in themselves and that they understand what is required to excel in a customer service job. Some suggested points to share in an answer include the following: "I am a good problem--solver and can work independently. For example …...