Provide theInstance name(e.g.:[instancename].service-now.com),UsernameandPassword. Secure connection will be used by default while connecting to ServiceNow and so the protocol must not be specified in the Instance field. Enable theMail Notification for Connectivity Failuretoggle button if you wish...
Advanced > Additional change request parameters Select the ellipsis next to the field and then select Add to add more parameters. Names must be field names, not labels, prefixed with u_, such as u_backout_plan. Values must be valid in ServiceNow. Invalid entries are ignored. Success criteri...
If you have ServiceNow installed in your network, you can automatically log trouble tickets from OpManager for specific network faults. This helps in issue tracking. Learn how to integrate OpManager with ServiceNow | OpManager Help
When using a chaining rule for Lambda, the function name must start with the letters “QNA,” and is specified in the Document Chaining:Chaining Rule field as ‘Lambda::FunctionNameorARN’. All chaining rules must be enclosed in a single quote. Deploy the QnABot solution Complete the followi...
Select the Inputs tab to navigate to the Splunk Add-on for BMC Remedy inputs configuration. Select Create New Input to create a new input for incidents. On the Add Remedy Input screen, enter information in the required fields: Field Description Name A unique name for the input. Account...
When this value is selected it implies that the other fields ('Protocol', 'Name', 'Port' and 'Path') are now mandatory and the Integration Server definition can not be saved without a value in each field. Load Defaults This button loads the default values for the Integration Server ...
In the Display name field, enter B.Simon. In the User principal name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com. Select the Show password check box, and then write down the value that's displayed in the Password box. Select ...
When using a chaining rule for Lambda, the function name must start with the letters “QNA,” and is specified in the Document Chaining:Chaining Rule field as ‘Lambda::FunctionNameorARN’. All chaining rules must be enclosed in a single quote. Deploy the QnABot solution Complete the followi...
Integrate ITSI with ServiceNow Integrate ITSI with BMC Remedy or BMC Helix Integrate ITSI with Splunk Add-on for Jira Cloud Integrate ITSI with PagerDuty Integrate ITSI with a webhook Integrate ITSI with Splunk On-Call Integrate ITSI with Splunk SOAR (On-premises) Set up custom episode...
In the Display name field, enter B.Simon. In the User principal name field, enter the username@companydomain.extension. For example, B.Simon@contoso.com. Select the Show password check box, and then write down the value that's displayed in the Password box. Select...