Plan B: Using Windows Control Panel Devices and Printers is used the Add Printer option, but it only returned the DIRECT printer for installation. I then used the Advanced Printer Setup and it found the correct HP Officejet 3830 printer. I selected it and used the Windows Update option. Und...
When I try to install the software for the 3830 series printer, it stops and asks for "serscan.sys" file. I downloaded this file and extracted it to a folder named "Driver" as instructed. When it asks for "serscan" file I browse to the "Driver" folder and click on it, installation...
When I try to install the software for the 3830 series printer, it stops and asks for "serscan.sys" file. I downloaded this file and extracted it to a folder named "Driver" as instructed. When it asks for "serscan" file I browse to the "Driver" folder and click on it, installation...