ER Erica Rivera 2 reviews US Dec 11, 2024 BE CAREFUL WITH THE MEMBERSHIP I tried to sign up for the monthly membership and was charged for the annual when I placed my order. I contacted customer service and was give the run around for 2 HOURS and then they told me " So sorry but ...
I refused the items and they belonged to the customer he delivered prior. My issue is that his supervisor was no help and told me to send an email? This seems fraudulent and I wasnt surprised to receive no response their phone number was inoperable even for their employee. I will never ...
Bad customer service Many of the reviews online mentioned how poor Instacart’s customer service is. On Sitejabber, one customer says: “Quite possibly the worst customer service I’ve ever dealt with. I had a fairly small problem that should have been an easy fix and the customer service w...
Use your phone alarm to schedule strategically:Set reminders on your phone to claim high-demand work hours and get the best first come, first served hours. Optimize customer communication:Use the Instacart app’s messaging feature to contact customers about substitutions or special requests. ...
Poor Customer Service and Performance Recently I used Instacart frequently during COVID. I consider this a luxury service. The past few months, I have been in situations without a car and I have decided to use this service again (now, however, I do not pay for the membership and therefo...
their hard earned money. We as shoppers get the bad end of that which is unfair. We go out of the way to communicate and suggest replacements which requires the actual customer service and that’s where problems are, people don’t respond or irresponsibly ask for a refund they didn’t ...
Unrealistic customer expectations.As with any job that involves working with people, you will have the occasional difficult customer. Some Instacart shopper reviews note receiving negative feedback for things out of their control, like out of stock items. The app allows you to communicate with cus...
What is the Instacart customer support contact information? You can contact Instacart customer support through the "Help" or "Contact Us" section of the Instacart app or website. They provide various ways to get in touch with their support team, including chat, email, or phone. Featured Ins...
This journey of bringing a great customer experience on screen may seem a little hectic and energy-consuming, but it would surely be worth the investment. The Final Key Takeaways! Now that you know the business model of Instacart app and its revenue model you would be searching for “How ...
Competitor Study:Think of grocery delivery apps like Instacart, Amazon Fresh, or Shipt, and put your mind into reviewing what is already out there. Delve into the demo features; check out strengths and weaknesses besides customer reviews to know what works and what does not. ...