Move/5000 - Manual settlementYour device is most likely setup for automated settlement, but you have the option to close out manually. Learn how to complete a manual settlement.Note: Your device may be a different color but all instructions apply ...
Determine your connection method: Wi-fi, Bluetooth, or 4G. Icons are located in the upper left of the device. Wi-fi connection Bluetooth connection 4G connection Other helpful videos Basic Functions Settings Troubleshooting Force a credit sale ...
Move/5000 – Reboot terminal When a terminal encounters issues, a reboot refreshes the system. This simple process helps troubleshoot terminals and ensures seamless transaction processing. Your device may be a different color, instructions are still applicable. ...
Move/5000 – Base not found Register and pair the terminal to the base. Learn how to troubleshoot when a “Base not found”. Share to Facebook, Opens overlay Share to X, formerly Twitter, Opens overlay Share to LinkedIn, Opens overlay ...
Move/5000 - Process a sale Accepting payments is a critical component of your business. Learn how to process a sale on your device. Note: Your device may be a different color but all instructions apply Process a sale From the Home Screen with the Chase Logo, press the green [Enter] key...
Move/5000 - Print reports Learn how to access and print different reports that are important to your business. Note: Your device may be a different color but all instructions apply Print reports From the Home Screen with the Chase Logo, press # to access Admin Menu. ...
Setup Wi-Fi From the Home Screen with the Chase logo, press the Gray [Desktop/Function] key to access the Admin Menu. Select Admin Mode. Enter the Admin Password then press the Green [Enter] key. Select Tetra Admin icon.
Note: Your device may be a different color but all instructions apply Force a credit sale From the Home Screen with the Chase logo, press the green [Enter] key to access the Main Menu. From the Main Menu, select the Force icon on the screen. ...
Troubleshooting Force a credit sale View video, Force a credit sale Manual settlement View video, Manual settlement Print reports View video, Print reports Process a return View video, Process a return Process a sale View video, Process a sale Process a pre-auth View video, Process a pre-auth...
Move/5000 - Void a transactionIf your batch has not yet settled, you can cancel a same day transaction. Learn how to void a transaction.Note: Your device may be a different color but all instructions apply This is a modal window.