Emotional contagion and the infectious service smile: A response using parody This short essay, with accompanying script, provides an example of using parody to critically engage with common management concepts. The target of the par... JG Sayers - Massey University. 被引量: 1发表: 2006年 ...
Emotional contagion and the infectious service smile: A response using parodyJournal ArticleThis short essay, with accompanying script, provides an example of using parody to critically engage with common management concepts. The target of the parody is the much researched phenomenon of emotional ...