Inbound Call 境内电话 Outbound Call境外电话
5第九讲Inbound Call案例分析及综合技巧运用第十讲Outbound Call案例分析及综合技巧运用czlkeji 60粉丝 关注 76观看 --弹幕 2020-03-18 BV1m7411Z7N5 未经作者授权禁止转载 czlkeji 76观看 -- 5 453 -- 1:00:26 1第一讲电话销售帮助企业获得更多利润第二讲以客户为中心的电话销售大流程 672 -- 50:...
G.P. Dumas, M.M. Perkins, C.M. White, Call sharing for inbound and outbound call center agents. US Patent 5,519,773, 1996.US5519773 * 1994年6月7日 1996年5月21日 Siemens Colm Communications Inc. Call sharing for inbound and outbound call center agents...
The main difference between an inbound and outbound call center is the way calls take place. Learn about the technology behind contact center infrastructure.
SeoToaster CRM Ultimate Edition Outbound Calls Your CRM also let you log and record outbound activity. You can place call from your VOIP soft console/phone provider using a SIP address, making it ideal for outbound call campaigns or call center type of activity or any regular telephone. ...
What is the Difference Between Inbound and Outbound Calls? Inbound callsare initiated by customers or prospects who can call for different reasons, such as inquiring about a company’s offerings, getting technical support, or reporting an issue with the product or service. These types of calls ...
Today's inbound contact center agents often communicate with customers through email and chat, as well as phone calls. Despite various similarities between call and contact centers, differences also exist. Inbound vs. outbound contact centers ...
常见的outbound marketing包括不限于：cold call（线上陌拜），线下上门，传统广告ads，群发营销邮件短信，...
J. (2013), "The impact of call centre stressors on inbound and outbound call- centre agent burnout", Managing Service Quality, Vol. 23 No. 3, pp. 245-264.Rod, M. and Ashill, N.J. (2013), "The impact of call centre stressors on inbound and outbound call-centre agent burnout"...