Hospitality technology solutionslike QR Codes, AI, and IoT contribute significantly to a positive guest experience by enhancing convenience and comfort. These tools streamline routine processes, personalize exp
Delivering conversational hospitality, however, isn’t only about integrating digital messaging apps, but rather understanding your business in relation to the aforementioned channels and learning how to leverage them for a superb guest experience. For a guest, conversational hospitality means requesting a...
According to TelecomTactics, a focus on the guest experience, particularly in high-end hotels, has brought about a significant transformation in hospitality-solution offerings from leading telecommucation vendors. To meet the needs of the industry, vendors recognize the value in partnering with other...
Moreover, hotel software applications are now converging, and with the help of it the newest guest room management systems can be smoothly integrated withpower management, building management, property management, and door lock systems. With the help of this evolution in the real...
Improving customer satisfaction is the key factor in enhancing the core competitiveness of hotels, as higher customer satisfaction can lead to long-term benefits such as a positive reputation, customer loyalty, and sustained profitability. Multi-source user-generated content (UGC) can provide high-qual...
It has been widely applied in the fashion industry to make jewelry, transport and even in hospitality industries to make beer mats. This is because of its ability to be converted into beautiful patterns of any material.… Read More »
In short, a hotel’s IC can have a huge impact on its reputation by enabling it to stand out from the competition, improve the guest experience, and stay relevant in a changing market. We therefore formulate the following hypothesis: H1: The innovation capability of hotel establishments is ...
Bringing hospitality venues even more opportunities for customer engagement while connected. Tourism Ensuring each adventure is as special as the next with a data platform to create and carry on conversations after they leave. Conference and events ...
As mobile technology continues to develop and phone companies design new plans to serve people’s convenience and new requirements, retail stores can be expected to come up with even more creative ways to improve their services and enhance customer experiences. We accept Guest Posts...
Furthermore, without the right tools to effectively balance work priorities, and execute them, housekeeping teams are left at a disadvantage that ultimately hurts the guest experience. For example: · Long check-in wait times · Dirty room check-ins · Lack of staff friendliness due to focusing...