In today's 'Customer-first' era, delivering an excellent customer service experience is crucial for ecommerce businesses of all shapes, sizes, and forms. This is supported by research data that says customer service is the number one factor determining a client’s confidence in an organization....
For example – A fund can gain additional insights that might not be readily apparent from financial statements alone. For instance, the fund can analyze web traffic data to gauge the popularity of the company’s e-commerce platform or use geolocation data to track foot traffic at its brick-...
You could use an ERP as a standalone tool, but here's what a B2B ecommerce ERP integration looks like and how you can use one for your business.
In fact, as many as 98% of people read reviews, especially for local businesses.So, collect ratings & reviews on Google and make your third-party reviews easy to find for users. This will aid your ecommerce website rank better on Google, improve your brand visibility, and ultimately help...
As businesses grow, so does the volume of data and the number of application integrations. Ensuring that these integrations scale efficiently without compromising performance is a significant challenge. For example, the website operated by a rapidly expanding ecommerce company might experience delays ...
“Small and Medium-sized Businesses (SMBs) that leverage eCommerce solutions; which provide excellent online shopping experience for consumers ;have the opportunity to benefit from high spend periods like Black Friday and the coming festive season compared to businesses who have not mastered the impo...
At any given time, around 4.1 million websites have malware, with eCommerce platforms leading the pack. Delivery via email accounts for 92% of all malware. Hackers stole cryptocurrency worth around $3 billion in 2023 alone. By 2023, ransomware attacks affected 72% of businesses globally. ...
As businesses grow, so does the volume of data and the number of application integrations. Ensuring that these integrations scale efficiently without compromising performance is a significant challenge. For example, the website operated by a rapidly expanding ecommerce company might experience delays ...
That’s the power of payment security. But as online sales rise, so does ecommerce fraud. Juniper Research estimated $48 billion in global ecommerce losses due to fraud in 2023, up from over $41 billion in 2022. This surge not only threatens the financial well-being of businesses but ...
The ease of collection involved with zero-party data and the potential disadvantages of other data types make it easy to see why zero-party data should be a major focus for ecommerce businesses. It’s information that fundamentally helps businesses build a better relationship with customers, ...