Banks should adopt customer relationship building approaches to improve Customer Life Time value (CLV) and Customer Delight. In this paper, we have discussed the importance of customer relationship management (CRM) in the banking sector.Anu PutneyM M Puney...
The food and beverage (F&B) industry is one of the world’s largest marketplaces. Challenges in the sector include always-changing consumer demands, food safety, supply chain efficiency, and increasing regulations. As a result, end-to-end traceability has become a pivotal challenge in the indust...
Importance of Customer Relationship Management (CRM) in the Indian banking SectorProf Sandeep Kaur