Journal of Information Technology Case & Application ResearchPliskin, N. and Ben-Zion, R. (2005), "The case of implementing a CRM system at Indigo: Research note", Journal of Information Technology Case and Application Research, Vol. 7 No. 4, pp. 70-3.
Answer to: List the ten reasons for adopting and implementing a CRM system. By signing up, you'll get thousands of step-by-step solutions to your...
1. Which of the following items is NOT one of the 3 items that should be focused on when implementing a CRM system? The length of time to implement the CRM system. The business processes that will be supported. The technology selected to provide the CRM functionality. The people that will...
A company can develop a productive platform by carefully researching and evaluating how to integrate a CRM system with its customers, workflows, and particular requirements. Adopting a customer-centric strategy is the most crucial factor when planning a CRM. Instead of considering the present needs, ...
In this article, we’ll guide you through the essential steps and considerations for successfully implementing a new Customer Relationship Management (CRM) system. We’ll discuss the significance of data quality, functional testing, performance checks, and the importance of security in CRM applications...
CRMknowledge transferThis paper reports on some of the outcomes from a two-year Knowledge Transfer Programme (KTP) which included the development of an implementation process for the installation of customer relationship management (CRM) applications in small to medium-sized enterprises (SMEs) in the...
Furthermore, a killer POS system provides seamless integration with other business tools such as accounting software and CRM systems. This not only saves time but also improves accuracy by automatically syncing information across various platforms. With real-time access to sales data and inventory leve...
ThebookworksfromtheSugarCRMbasicsrightuptoadvancedfeaturesinaclearandfriendlyway.ItfollowsacombinationoftheoreticaldiscussionsrelatingtovaryingbusinessneedsandthemannerinwhichCRMtechnologycanaddressthem.ByhelpingyouclarifyyourbusinessgoalsthebookenablesyoutobuildaCRMsystemtosupportyourbusinessneeds.Ifyouareasmall-mediumbusin...
andshowsSugarCRMinarealisticbusinesssettingthroughanExtendedcasestudy.Small-mediumbusinessowners/managerswithreasonableITskills,whowanttoimplementSugarCRMforthemselvesaseitherafirstCRMorasareplacementforexistingsolutions.ITstafftaskedwithimplementing,maintaining,orupgradingaSugarCRMinstallationExistingSugarCRMuserswhowanttobroaden...
ThebookworksfromtheSugarCRMbasicsrightuptoadvancedfeaturesinaclearandfriendlyway.ItfollowsacombinationoftheoreticaldiscussionsrelatingtovaryingbusinessneedsandthemannerinwhichCRMtechnologycanaddressthem.ByhelpingyouclarifyyourbusinessgoalsthebookenablesyoutobuildaCRMsystemtosupportyourbusinessneeds.Ifyouareasmall-medium...