customer loyaltycustomer behaviourmanagement capabilitiesRetail networks are striving to achieve competitive advantage by increasing value through loyalty and efficiency with a focus on service operations. As sales promotions have become an integral part of the retail supply chain planning, customer ...
The impact of customer education on customer loyalty through service quality. Services Marketing Quarterly, Vol. 36 No. 3, pp. 261-280.Suh, M., Greene, H., Israilov B., Rho, T. (2015), "The Impact of Customer Education on Customer Loyalty Through Service Quality", Services Marketing ...
2004. The impact of customer relationship management on customer loyalty: The moderating role of web site characteristics. Journal of Computer-Mediated Communication, 9.The Impact of Customer Relationship Management on Customer Loyalty: the Moderating Role of Web Site Characteristics. Moez Limayem,Ass...
IV, build effective customer segmentation model, enhance customer value management. Customer lifetime value and customer value in the impact of customer loyalty at the same time, under the influence of customer satisfaction, therefore, in considering when creating customer value, there is a need to...
This paper examined the impact of customer relationship management (CRM) elements on customer satisfaction and loyalty. CRM is one of the critical strategies that can be employed by organizations to improve competitive advantage. Four critical CRM elements are measured in this study are behavior of ...
原文(英语): Customer loyalty means since the impact of factors such as quality, price, service更多:https://www.bmcx.com/, so that customers feel about a company's products or services, form the preference and long-term repeat-purchase the product or service levels. ...
Awareness of the determinants which cause an increase in customer loyalty provides a basis for rapid development of economic and other entities. Desk research has defined impact factors in strengthening customer loyalty. Among these factors, special attention has been paid to analysing what effect the...
a在C2C网络购物模式下影响顾客忠诚度的因素中,最重要的是产品因素,其次是服务因素和网站技术因素。 Affects the customer loyalty under the C2C network shopping pattern in the factor, most importantly the product factor, next is the service factor and the website technology factor.[translate]...
Customer loyalty continues to be a crucial factor for retail banks in maintaining market share, increasing revenue and profits, and reducing costs in the highly competitive business landscape of today. They consistently strive for innovation to maintain
Exploring the Impact of Customer Loyalty on Market Orientation-Business Performance Relationship: Evidence from Chinese Services Firms Customer loyalty and market orientation have been respectively considered important success factors to a firm's performance, but little attention has been ... L Du,S Wu...