I would like to know who's getting the online tips? The servers aren't. Where's that money going? 19 May Posted byIHOP in New Westminster, BC 5/19/24 11:54PM IHOP in New Westminster, BC Even though I was very considerate and friendly towards the staff and was a customer for years...
The food was decent, but this facility is in desperate need of some intensive customer service training starting at the manager level down. You can tell the extreme lack of common customer service of greeting guest is a reflection of the poor attitude and/or incompetence of the manager(s). ...
situation was serious enough because the moment she finally showed her face she wasn’t sincere at all. Still told us she we have to pay or bill. I’m not one to try and get food for free and I was perfectly fine with paying for half. Nothing was comped. TERRIBLE customer service, ...
We usually have breakfast at IHOP locations in our hometown of San Antonio TX, but especially when out of our hometown area where we are not sure of the local restaurants. The food is always very good at any location. The service is almost the same just about anywhere we go. We trust ...
The Manager could use a course in customer service. I will never be back nor recommend this place to anyone. Read more Written March 24, 2023 This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our ...
Good customer service Aug 2019 • solo I ordered one of their breakfast combo platters for delivery. However, I'm not a pancakes fan and asked for extra hash browns instead...which they did. Also glad they gave me a full glass of OJ instead a bunch of ice with some OJ like most...
Great breakfast and better customers service Oct 2018 • family A great place for breakfast. Hanniversary weekend started out great with the stop in Smyrna Tennessee at ihop . Customer service is awesome. Great waiter great timing glasses were filled at all times we will be there again and...
What happened to customer service? Double charged for gluten free pancakes. When we inquired about the bill, Katrina walked away and called me a bitch under her breath, yet WE all heard her. Not a Manager in site and the place was dead. When we left she yelled "We are not a franch...
I ate chicken fajhita omelte with side pancakes. It is so delicious. I would like to visit again. Excellent customer service Written March 4, 2019 This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our...
Hey why have outside dining if you can not service your customers absolutely shocking service what a shame food was fantastic but let down by lack of customer service If you want to eat here don’t sit outside Read more Written April 20, 2022 This review is the subjective opinion...