IHG ONE REWARDS SERVICE CENTERS WORLDWIDE RESERVATION OFFICES Serving the best interest of our members is the goal of our IHG One Rewards Customer Care Centers. To reach us with any questions or issues, simply call, email, or fax to the contact points below. United States and Canada ...
After phoning the complaints department, they could not get through to the Manchester UK hotel after 10 minute sof trying. The escalation department also tried for 10 minutes or so and they still did not pick up. What shockingly poor customer service. I had to complain again once I arrived ...
Voco is one of IHG’s latest hotel brand which launched in 2018 in the UAE, Australia, and the UK. This upscale lifestyle brand has a goal of growing quickly around the world and reaching 200 properties within the first 10 years. Voco hotels are designed to be welcoming with unique chara...
the Netherlands and the UK. Germany is one of Europe’s largest hotel markets, with strong domestic consumption, inbound and outbound travel. In 2022, there were over 450 million overnight stays in Germany, the second highest in Europe, and the country generated the highest number ...
A statement from the group said: “Following a period of disruption, by Wednesday 7 September IHG had re-activated its booking websites and mobile app together with most of its other booking channels and revenue-generating systems. Subsequently, service at our reservation and customer care call ...
I followed up with an email, and have heard nothing back. Good customer service costs very little, and I find it incredibly disappointing that Guest Relations are seemingly not interested in following up on what has ended up being a very...
Helpful Reply ChrisC Guest April 2, 2021, 9:27 pm Another UK site I read is putting this down to IT issues at the moment. I’ve been having problems with the app crashing the past couple of days. On Thursday I was doing my regular sweep of my bookings to see if rates have dropped...
MICROS Systems, the leading provider of technology solutions for the hospitality and retail industries, is pleased to announce that InterContinental Hotels Group (IHG) has selected the cloud-based MICROS Simphony Enterprise Solution as its next generation point-of-service solution ...
Hotel Indigo recently opened its first property in Global 37 4,464 63 Asia in Shanghai, and a third UK location in Glasgow, Scotland. One of the world’s most recognized hotel brands with a global reputation for service, comfort, and value. Holiday Inn® offers today’s business and ...
We're concerned about the comment about the water and would encourage you to email us with your room number so we can investigate this. Our email is info@expressbath.co.uk.Lindsey B Report response as inappropriate This response is the subjective opinion of the...