After several failed attempts to reach out IHG corporate office to bring this whole issue to higher level management to have them investigate if needed and make the necessary course of action if required and provide me with a resolution for all the damages and wrongful done by the IHG agents....
IHG Hotels & RewardsRatings and Reviews 4.9out of 5 611.7K Ratings
Response from Tisha Rodrigo, Guest Services / Front Office at Crowne Plaza Vientiane, an IHG hotel Responded Dec 1, 2023 Dear VioletPurpl, Thank you for taking the time to write a detailed review of your recent stay with us. First-hand cus...
_ IT will be informing the general manager / front office / duty managers that there will be a prolonged system downtime. Duty managers will be responsible in giving the out the word for every other department and outlets. IT通知总经理/前厅部/值班经理将会有长时间的系统停机。值班经理负责将...
IHG Hotels & RewardsRatings and Reviews 4.9out of 5 617.8K Ratings
I called the toll free number to explain to IHG what happened, and they said the hotel had to refund the charge, even though it was their Corporate app that took my charge in the first place. I couldn’t believe the finger pointing between the corporate entity and the franchisee. In ...