For example, I often struggle with getting my brain going first thing in the morning. Therefore, instead of starting with my most important work, I often start the day by replying to emails from subscribers. This removes the pressure to be perfect and makes me confident that I can type som...
When I interviewed Mike Hughes several months ago for a podcast, he said the conclusion of most studies about how people use help is that they don't actually use help.Some writers still find hope in the rare instances when users will consult the help. Sheila Fahey of Cherryleaf explains: ...