try to remain calm. The worst reaction you can have is to become defensive. Instead, use another tactic to broaden his perspective on what actually happened. When it's your turn to speak, start out by saying "here's what I could have done better." ...
try to remain calm. The worst reaction you can have is to become defensive. Instead, use another tactic to broaden his perspective on what actually happened. When it's your turn to speak, start out by saying "here's what I could have done better." ...