In the service business, scheduling is a dynamic process, and the ServiceTitan dispatch board allows for smooth and painless fluidity. Using right-click menus and/or drag-and-drop, CSRs and techs can reschedule jobs, alter routes, add notes to individual jobs, and reassign techs without missing...
(or other) communications routes, such as the power line carrier. Once this modification is made, then the nature and substance of the communications between the thermostats/sensors/programmable controllers, etc. and the furnace controller can be queried and even altered, possibly even from outside...