Humana, a leading health insurance provider, reduced costly pre-service calls and improved the provider experience with conversational AI.
insurance company like Humana. Usually includes value-added services that are not part of Original Medicare. May have Part D Prescription Drug coverage included. More on Private Fee-For-Service Plan and provider reimbursements: Medicare pays Humana a monthly, fixed payment for ...
Humana, a leading health insurance provider, reduced costly pre-service calls and improved the provider experience with conversational AI.
“Humana’s Voice Agent has greatly improved self-service capabilities for Humana healthcare providers, allowing them to quickly and efficiently get information on patient insurance coverage across a variety of data points. Providers can now call into the Watson-based solution and complete an inquiry ...