“Humana’s Voice Agent has greatly improved self-service capabilities for Humana healthcare providers, allowing them to quickly and efficiently get information on patient insurance coverage across a variety of data points. Providers can now call into the Watson-based solution and complete an inquiry ...
Medicare Advantage is a bundled alternative to Original Medicare, provided by private insurance companies like Humana, that provides the same coverage as Original Medicare, and usually prescription drug coverage. Back to top Frequently asked questions Is Humana Gold Plus a Medicare Advantage plan?
"I have already answered that question, is there anything else I can help you with "REALLY" I thought the agent was supposed to answer your questions as many times as you asked it until you understood, I guess I am wrong! Anyway, I am extremely disappointed in my plan, and how (just...
HumanaInsuranceCompanyCancer,SpecifiedDiseaseandIntensiveCareCoverageClaimFilingInstructionsHowtofileyourfirstclaim:1.Completeeachsection..
This is a great place to learn but do not stay. The training does not provide the tools needed to do the job. The training is confusing since very little applies to the system used. Management does not know nor will they provide answers to any questions. If you want a career do not ...
In arecent interviewwith Brian Bargender, a Consultant for Subrogation, MSP and Other Payer Liability at Humana, one of the country’s largest Medicare Advantage (MA) organizations, he tackled the most common questions we receive regarding how the Medicare Secondary Payer (MSP) Statute is enforce...
Certain life events may allow you to sign up or switch plans now such as enrolling for the first time, losing your current health coverage, being eligible for both Medicare and Medicaid, moving, and other circumstances. Have questions? Call a licensed eHealth sales agent to see if you qualify...
Check coverage See what you can save through your plan. Personalized match Answer a few questions online and we'll match you with a licensed provider. Start therapy Communicate with your therapist through live sessions, messaging, or both.Check eligibility 150+ mental health conditions treated Our...
enabling Humana to quickly answer questions that were never answerable before. In the previous IVR system, a request for “benefits” could lead to a seven-page fax. Now, the Watson solution is able to respond with a specific “point” benefit, such as, “the co-pay for chiropractic visits...
enabling Humana to quickly answer questions that were never answerable before. In the previous IVR system, a request for “benefits” could lead to a seven-page fax. Now, the Watson solution is able to respond with a specific “point” benefit, such as, “the co-pay for chiropractic visits...