claims, authorization and referrals, enabling Humana to quickly answer questions that were never answerable before. In the previous IVR system, a request for “benefits” could lead to a seven-page fax. Now, the Watson solution is able to respond with a specific “point” benefit, such as, ...
Because he only signed up for the dental plan. Had no idea that would restrict his ability to a quality skilled nursing facility. Found out that only 1 out of 8 accept this, and the facility they sent him to already has abuse claims against them. His care has been horrible there. ...
Benefit and Claims Rep.(在职员工)-Salt Lake County, UT-2017年9月19日 Humana is a great company to work with. The call center C3, is a little hard to manage. Wish the benefits were worth the job, and the pay was worth the work. ...
claims, authorization and referrals, enabling Humana to quickly answer questions that were never answerable before. In the previous IVR system, a request for “benefits” could lead to a seven-page fax. Now, the Watson solution is able to respond with a specific “point” benefit, such as, ...
claims, authorization and referrals, enabling Humana to quickly answer questions that were never answerable before. In the previous IVR system, a request for “benefits” could lead to a seven-page fax. Now, the Watson solution is able to respond with a specific “point” benefit, such as, ...