If you have lost your Secure Key, please contact us and we'll send a replacement within approximately five working days. You may be able to access your accounts throughTelephone BankingTelephone Banking Telephone Banking, at anHSBC branchHSBC branch Branch locator, or an ATM. ...
In the interim you can continue to use telephone banking. When you receive your new Secure Key, you'll be prompted to activate it next time you log on to Online Banking. Do you have an accessible Secure Key? Yes. If you need a device with larger numbers or audio, just let us ...
For security reasons, we'll ask you to confirm your 10-digit PBN and 6-digit Telephone Banking PIN. Please have these details to hand when you call. To reset your password, please follow the below steps: Log on to HSBC Expat online banking using your Secure Key ...
When I asked to complain about the wait I got transferred back to the initial telephone banking queue and had to go through security again! I then had another 16min wait before I got through to someone. Only took 10 Min to resolve my query. However to resolve my compliant took another ...
I wish to thank Emma of HSBC Premier Account telephone banking service for solving my account problem promptly. She had been patient and helpful in giving me advice and help. Syabas!I only gave 4 stars because of my earlier calls to HSBC and problems could not be solved. Date of experience...
Telephone assistant was speaking about raising this with technical….and I was cut off. No follow up call. Been unable to access my account now for weeks since being prompted to update the app. App worked fine before the updates. Presumably more hours on the phone with no guarantee of a ...
mobile banking services (including the FX App), we will notify you in advance of the changes. If you disagree with a change, you can delete or cancel your online and mobile banking and continue your banking business with us through telephone banking or, where possible, through an HSBC ...