When I asked to complain about the wait I got transferred back to the initial telephone banking queue and had to go through security again! I then had another 16min wait before I got through to someone. Only took 10 Min to resolve my query. However to resolve my compliant took another ...
I wish to thank Emma of HSBC Premier Account telephone banking service for solving my account problem promptly. She had been patient and helpful in giving me advice and help. Syabas!I only gave 4 stars because of my earlier calls to HSBC and problems could not be solved. Date of experience...
mobile banking services (including the FX App), we will notify you in advance of the changes. If you disagree with a change, you can delete or cancel your online and mobile banking and continue your banking business with us through telephone banking or, where possible, through an HSBC ...
I have been banking with HSBC for my personal account and they have been good throughout. I just hope this business account is as good as the personal. Only downfall is that the customer service is only Mon to Fri 9-5 whereas my advance account has 24/7 customer service. Overall ...