Connect the docking station to a different computer to see if it’s recognized there. This will help determine if the issue is with the dock or the PC. 6. Power Cycle the Dock Disconnect the docking station from the power source, unplug it from your PC, wa...
If I plug the monitor directly into my Notebook it is recognized. If I connect my 'Dell latitude 7390' notebook to the dock (via the USB-type-C cable), the monitor is detected (windows10) and the notebook is charged. Have tried: - Searching and r...
Fixes an issue when the HP Thunderbolt G4 Dock cannot be recognized in pre-OS. Enhancement to support SMBIOS type1 version string for 'db' addition. Enhancement to add Android Ready support to BIOS for Windows to Android conversion on Android Ready SKU. Fixes issue when the Power-On Authent...
TheHP USB-C G5 Essential Dockis not just a docking station; it’s a comprehensive solution for workspace optimization. Its compact size, combined with its extensive feature set, makes it an invaluable asset for anyone looking to enhance their laptop’s functionality while maintaining a clean and...
Docking and undocking problems and solutions 9 External device problems and solutions Problem Possible Cause Solution A new device is not recognized as part of The computer may not be fully seated or Undock the computer and dock it again. the system. docked in the docking station. Be sure ...
Fixes an issue where HP Image Assistant does not launch properly on certain systems. VERSION 5.1.8 Release date 4/6/2023, sp145698 Fixes miscellaneous issues. Fixes an issue where an HP dock connected to the system is not recognized. VERSION 5.1.7 Release date 11/28/2022, sp143766 Fixes ...
Fixes an issue when the external monitor, connected to HP USB-C Dock G5, has no display after repluging the device during sleep. Enhancement to support HP Power Manager 3.1.2.0. Enhancement to support WiFi 6E for Chile/ Japan/ Canada/ Morocco/ Mongolia/ Malaysia/Saudi-Arabia. Enhances sys...
Most modern Windows 10 PCs support USB booting. However, some older models might not have this capability. Check your computer’s specifications or manual to confirm. Will booting from USB affect my existing Windows installation? Generally, no. Booting from USB doesn’t change anything on your ...
Uninstall and reinstall the software An incomplete software installation could cause the scanner not to be recognized or the software not to launch correctly. Try uninstalling and then reinstalling the HP Scanning software. To reinstall the HP Scanning software, you must have the HP Photosmart ...
Replace the system board 69 Verify solution 70 Helpful Hints 70 At startup 70 During operation 71 Consulting with HP Service 72 Common issues and possible solutions 72 Power-on issues 72 No power 72 Intermittent power-on, shutdown, reboot 74 AC adapter issue 75 Battery not recognized, not ...