是驱动有问题，重装驱动就可以解决了：打开腾讯电脑管家---工具箱---硬件检测--安装驱动，即可一键链接数据库，下载最新的专属您设备型号的驱动。
建议您测试原版系统安装光盘按下面的方法设置光驱引导，看看机器是否可以引导进入系统安装界面，如果无法进入系统安装界面建议您尽快联系当地的金牌服务中心进行检测处理，可能是光驱硬件方面出现了问题：①恢复机器的BIOS默认值并将安装光盘放入光驱，重新启动电脑 ②当屏幕上出现“HP/COMPAQ”的LOGO时，连续点击...
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1、您确认之前使用的DVD光盘没有问题，如果您没有更换其它品牌的DVD光盘进行过测试，建议您可以更换其它品牌的DVD光盘测试是否可以正常播放，如果仍不能播放，请您回忆是否最近进行过什么方面特殊操作（例进行过硬件改动、安装过某个软件或者重装系统后）才出现这个现象的，如果您安装过虚拟光驱软件，建议您...
hp_CDDVDW_TS-L633J___HH00___GenCdRom ZTE USB SCSI CD-ROM USB Device DETECTEDInternal\ACPI_HALDETECTED\ACPI_HAL 6. Human interface Devices HID-compliant consumer control device HID\VID_046D&PID_C52F&REV_2201&MI_01&Col01HID\VID_046D&PID_C52F&MI_01&Col01HID_DEVICE_SYSTEM_CONSUMER...
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