Operating System: macOS 11.0 Big Sur My computer flashed a message that there was a problem with the printhead. initial instructions said to clean the printhead. i tried, but that wouldn't happen. Tags: HP OfficeJet Pro 8025 All-in-One Printer MacOS 11.0 Big Sur View All (2...
To avoid issues that require cleaning the printhead or that can damage the ink system, always replace ink cartridges as soon as possible, and always turn off the printer using the Power button. On the printer control panel, open the Setup menu, and then touch Printer Maintenance or Tools....
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If you experience clogging or other print quality issues, there are a few maintenance functions built in that can help resolve them, including printhead cleaning, printhead alignment, and smear cleaning. You can watch how-to videos directly on the printer's display if you aren't sure how to ...
Step 2: Clean the printhead The printhead could be clogged, and you might need to clean the printhead several times to restore print quality. Use an automated tool from the printer control panel to clean the printhead. caution: Never turn off the printer when ink cartridges are not installed...
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Product: officejet pro 8020 Operating System: Microsoft Windows 10 (64-bit) I have an HP OfficeJet Pro 8020 printhead error event code 62.80.13 running on Windows 10 64-bit. I worked fine until it sat for a few weeks and one of the ca...