Make sure that your OfficeJet 6962 is powered on. Click Start, type Fax and Scan in the Search box, and Press Enter. Click the "Scan" button at the lower left. Click "Tools" in the menu bar and then click either "Scan routing" or "Scan settings." Was the scanner selected or not?
Select Add a printer or scanner, then follow the instructions to reinstall your printer. Click on yes button to say thanks Click on the button Accepted Solution if the question is answered Please contact me to inform me of the result Best regards, Bernard42. Was this reply helpful? Yes ...
Lift the scanner lid. Place the alignment page with the print side down on the scanner glass. Position it according to the engraved guides around the glass. Close the scanner lid, and then touchScan. The printer aligns the printer. Step 6: Install the printer software Your HP printer hardwa...
Product: HP Office Jet 6962 Operating System: macOS 10.13 High Sierra Hi All,I was scanning in some documents last week using my scan feeder and a smaller piece of paper was hidden between all of the documents. This caused my scanner to jam, I removed the jam and ...
Close the scanner lid, and then touch Scan. The printer aligns the printer.Step 6: Install the printer software Your HP printer hardware is set up and you can install the printing software. Do not connect the printer to a computer until instructed to do so in the printing software. Downl...
Make sure that your OfficeJet 6962 is powered on. Click Start, type Fax and Scan in the Search box, and Press Enter. Click the "Scan" button at the lower left. Click "Tools" in the menu bar and then click either "Scan routing" or "Scan settings." Was the...
Product: HP Office Jet 6962 Operating System: macOS 10.13 High Sierra Hi All,I was scanning in some documents last week using my scan feeder and a smaller piece of paper was hidden between all of the documents. This caused my scanner to jam, I removed the jam and...