How to write a board resolution The board secretary typically writes board resolutions, but any board director can write them. The length of the resolution isn’t important. It’s best to keep it clear and simple, stating only what you need to say. Before writing a board resolution, be c...
And with Soto looking to find his new home by the end of next week's winter meeting, and Scott Boras leading negotiations for him - and a bevy of other big name free agents - the dominos should start to fall soon. You can honor Jim Valvano and support ESPN's V Week with a ...
We all make mistakes, and sometimes, those mistakes offend others. Depending on the situation, a simple “I’m sorry” might not be enough to make up for the hurt you caused by offending somebody or letting them down—you may need to write an apology letter. Here, we’ll walk you thro...
Tell the employees to take a breather if they become overly emotional or angry while recalling conflicts. Tell them you will help mediate the conflict resolution process, but they must do their parts in solving their problem. Testimonies Allow each person to state his version of the conflict....
Keep in mind that over-apologizing can come across as insincere or hinder your ability to build back true and nurture your relationship. Apologies should be direct, but resolution can often take some time. As long as your apology is sincere, relationship rebuilding is likely to follow. ...
Write a draft of the complaint letter, organized into short paragraphs. In paragraph onestate the problem and your desired resolution.For example, explain that you received poor customer service during a hotel stay, indicating that you expect a refund. In paragraph two,give a detailed explanation...
Unless your only goal is to get the incident off your chest, include a way to fix the issue so the recipient understands what actions can be taken to reach a resolution. Consider what you want to come of your complaint: Are you looking for a replacement, a conversation, a policy change...
Quantify your achievementswhenever possible to provide concrete evidence of your capabilities. For example, instead of saying “Improved sales performance,” you could write “Increased quarterly sales by 30% through implementation of new customer outreach strategies.” ...
A work goal focused onconflict resolutionwill help you become an invaluable member of any team. Whether it’s with another employee, your boss, or a customer, conflicts in the workplace will always happen at some point. It's essential to know how to handle them without escalating the situat...
Tasks completed per employee: Measures productivity by the number of tasks or projects completed Output per hour/employee: Quantifies work done in a specific timeframe Project completion time: Measures time saved in finishing tasks or projects Cycle time: Time taken to complete a specific task, ...