Writing a good essay is hard, because you don't have enough ideas and they take long to generate. By the time you have something to write about, there is not enough time left to finish your writing. You have trouble expressing your thoughts and the sentences come out just wrong. Graphs...
Many customer service skills can be learned and refined with practice. Here are 10 tips to provide top customer support and gain loyal customers.
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Writing short stories is an invaluable way to grow your writing craft. Learn how to write a short story with this article.
So you want to be a SUP Coach? As SUP grows through its variety of disciplines, locations and SUP clubs, the requirement for good, fun and safe coaching is needed. This, more often than not, comes in the form of a SUP Coach. So, why become a coach? There are often several reasons...
For a day pack, the large size is…well, large. Although 30 litres is a good size for a daypack, because of the dimensions, it feels large on my small(ish) frame. I since got theirSeries 2 Medium Expandable Pack, which expands from 24 litres to 35 litres. The Medium pack would be...
The FGs included similar questions to the in-depth interview, but in order to elicit as high a number of responses as possible, the participants were asked to initially write each developmental outcome on a sticky note and to submit all of their answers into an opaque container. Subsequently,...
Review ReportsVersions Notes Abstract Intra- and interpersonal competences (IICs) are essential for medical expertise. However, the effects of current medical curricula seem to not be sustainable enough, even though poorly trained IICs have negative effects on medical practice. A defensive attitude tow...
Here are four training activities, suggested by Caroline Cooper, that will help you to develop active listening in your contact centre. Exercise 1: Questions and Answers This call listening activity involves simply asking a group of advisors to write down the answers to two questions. ...
Paul Greaves, Programme Director of Sport Development & Coaching, University of Stirling, UK:"One thing I've learned from travelling is that we often learn things a certain way in our own countries, and we normalise those behaviours and perspectives. But when you travel to a different count...