Veeva RTSM Global Service Center Contact Directory Contact by Chat How to Use the Veeva Support Chat Functionality Open a Ticket To open a ticket with Support or Managed Services, login into the Support Portal and use thislinkto the Ticketing UI. Related Documentation: How to Open a Ticket wit...
Processes:As highlighted in the previous learning related to Unilever’s certificates of analysis use case, there are many business processes that have high automation potential that would increase efficiency and accuracy. Participants were advised to intentionally step back and evaluate which process...
Veeva Vault – is meant to function like communicating vessels: whatever gets crafted in DCF environment automatically passes to Vault for validation and approval through integration, and whatever there is in the Vault can be easily edited in the DCF, which reduces manual processes to the bare min...
Pharmaceutical waste continues to be a huge problem. To eliminate non-biodegradable and single-use plastics from the supply chain, more research is taking place around bio-based PET. It's made from ethylene derived from sugarcane which has a negative carbon footprint, using CO2 and releasing oxy...
Consumers expect AI to radically transform service In this Zendesk white paper, consumers share their thoughts about how AI will transform customer service and why they think businesses aren't doing enough to embrace the technology. AI and automationTools and media ...
Veeva Vault maintains a high utilization rate due to its horizontal integration of company processes. PagerDuty PagerDuty is an incident response platform that is built to streamline critical responses across digital infrastructure. It’s used by companies as big as Zoom and Slack (hey, we just ...
I am pretty sure they were referring to the need for salespeople, not sales themselves. For the record, I like sales very much. At the opposite end of the spectrum are sophisticated enterprise offerings such as Workday, Veeva and Castlight Health that are used by large enterprises and can ...
Explore free templates and interactive tools across CIO, CHRO, L&D, and CX use cases. Resources Case Studies eBooks Podcasts White Papers Get a Demo ITSM What Is Knowledge-Centered Service (KCS)? Best Practices HR & People Ops 12 SOP Examples to Steal for Your Team ...
Mary Paez and Sahar Padesh, Knowledge Manager and Support Operations Manager, Veeva Melissa Burch, Online Support Manager, Zendesk Be sure toadd a commentto ask a question or share your ideas and workflow. And check out thecomplete list of KM Roundtable discussions. ...
You can enable a two-way, real-time integration with the most common CRMs such asSalesforce,HubSpot,Zoho,Microsoft Dynamics,Insightly,NetSuite, Veeva andmany more. For field teams, Badger Maps is a great alternative to Google Maps as it is more than just a simplesales route planner. It ...