Let’s see how to add, open, and use it in Outlook. How to Add a Shared Mailbox to Outlook 1. In the left navigation pane, right-click your primary mailbox and select Add Shared Folder. 2. Enter the shared mailbox’s name or email address in the Add shared folder dialogue box. ...
A shared mailbox in Outlook makes collaboration easier by allowing multiple people to access, send, and receive emails from a single address. It can be incredibly useful for teams that need to manage a common email address, like sales or customer support. This guide will walk you through the...
Create a shared mailbox - Microsoft 365 admin Create a shared mailbox to enable multiple users in your business to share the responsibility of reading and answering email sent to one address. Shared mailboxes: Exchange 2013 Help How to use shared mailboxes in Microsoft Exchange Se...
Ask the admin to add you to the shared mailbox in Microsoft 365, then you need to close and start MS Outlook again. After restarting Outlook, it might appear in your folder pane below the primary mailbox. However, if this doesn’t happen, you can add a shared mailbox in Outlook manua...
I am trying to access and read shared mailbox, for that I am using Jakarta Mail version 2.0.1. Also, as Microsoft has already stopped supporting basic...
Use a shared calendar Open your Outlook application, then go to the Calendar view at the bottom-left of the page. Select your shared mailbox. Make entries or edits in your shared mailbox calendar as per your need. Note:All the members of the shared mailbox can create, view and manage ...
A simpler alternative is to use SBX, which integrates directly into Outlook and allows you to assign emails to team members for tasks. With SBX, you can track who is working on which email, and mark tasks as open or closed. This allow...
Even simpler than this is go to Users > Active users > shared mailbox > Reset password and use it for login in the client. You can also use OWA but you need to go directly to the URL: https://outlook.office.com/owa/, otherwise, if you go to portal.office.com you will only see...
Your IT Help desk needs to create the shared mailbox and add your account to the shared mailbox from the Microsoft 365 Admin console. Once this is completed, you can add the shared mailbox to the Outlook mobile app. Tap on the Add Account button in the sidebar and then...
The Microsoft 365 admin must grant delegate access before you can add and use a shared mailbox from your Outlook account. If you have access to a shared mailbox from your organization, you’ll need to add it to your Outlook client. Find out how to do so on macOS, Windows 11, and th...