all written in the proposer’s best possible prose, cleverly fitted together in a manner to convince an agent or editor that the proposed book an interesting idea that will appeal to a very specific (and, ideally, well-established) target audience. Not...
When I taught at the college level, I sometimes had students writing to me at 2am and 3am and then getting irate when I hadn’t responded at 4am. Teachers are people. They often can’t look at email during the school day, and late at night is also not a fair expectation. Expect _a...
And I would be downright flabbergasted if the e-mailing submitter that just didn’t think to include a title page with his Word document hadn’t just assumed that Millicent keeps every single one of the thousands of e-mails her agency receives in any given week in a special file, all rea...
He had long struggled to suppress his anger and got into a lot of trouble in class when he became irate and lost control. When the idea of a reading programme was broached with him, the drawbridge came up: “I hate reading - you won’t make me read.” But a year later, Tyler was...
You can learn more aboutethnography in UX. Diary Studies A diary study is intended for participants toshare how they use the product or service without feeling self-consciousor inhibited. Because of the private nature of a diary, it’s often used for products or services that are personal, ...
I had a chat with Matt Mullenweg, one of the founding developers of WordPress, about contributing to the project. We started off talking about the mix of people who contribute to WordPress. There are contributors who are sponsored by businesses that use WordPress, such as Automattic, Dreamhost...
A way to clarify your thinking is by completing this sentence: “As a child, I wanted to be someone who…” Perhaps you wanted to be someone who puts a smile on other people's faces. Think about the impact you want to make — whether in a technical field or in the lives of others...
For businesses looking to offer24×7 IT support, community forums are a great way to use the rich knowledge and diverse experiences of some customers to help other customers. In a way, an online forum acts as a 24×7 help desk. The only difference is that instead of agents, customers he...
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“It was very degrading. The level of exposure … was a second violation.” But she steeled herself because the nurse was collecting evidence, and she believed police would test it and use it in their investigation. Instead, CNN found, the detective assigned to her case did nothing more...