Learn how to build a lead generation funnel with chatbots and live chat. You'll also get insights on how to use them to nurture your leads and drive sales.
Lead generationis the process of attracting prospects to your business and increasing their interest through nurturing, all with the end goal of converting them into customers. This can be achieved through various strategies such as offering free e-books, hosting webinars, providing discount codes, ...
Chatbots Create Personalised Dialogues with Customers Already we’re seeing chatbots being put to good use in the B2B space. Last year, accounting giantSageannounced the beta launch of its new chatbotPegg– a “smart assistant who lives where you work and lets you manage your business admin th...
For instance, in the example below, the company looking to set up a FAQs page gets this information instantly. Source: Customers.ai These chatbots can also give you valuable data you can use to increase sales. For instance, a sales chatbot can place a user’s interest in a specific produ...
This round-the-clock support is driven mainly by AI-powered chatbots and self-service tools. Aside from 24/7 support, 84% of customer service reps find AI makes it easier for them to respond to support tickets. One reason for this is AI’s capacity to prioritize tickets and then route ...
Fun fact: Chatbots are a great strategy for capturing business leads, so the 16% gap between B2B and B2C in chatbot usage makes sense. Don’t forget to check out insightfullead generation statistics. Source:OvationCXM 6. 65% of internet and software companies use chatbots ...
As you might know,chatbots have multiple use casesand can be deployed by different departments to automate customer communications. For example, the sales team can deploy bots to allow prospects to book product demos. Similarly, bots can be used by customer service teams to handle routine support...
Instead, use chatbots to manage your queuing system. Ask walk-ins to scan the QR code to join a virtual queue, which allows them to wait wherever they want. The chatbot will send them a message when they’re next in line for a table, and will ask them to make their way to the do...
Chatbots Many websites usechatbotsto help visitors navigate around the site and help make their queries. The more chatbots interact with visitors, the more intelligence gets generated, which in turn can help enhance both the experience on your site and give you insights into your website visito...
As of now, chatbots don't get paid, so management can use bots to expand the reach of their team without hiring more reps. This makes chatbots an attractive, cost-effective solution for understaffed service teams. Now that we've made our case for chatbots, let's...