It's a good idea to make sure that your computer has the latest updates installed for Windows. Updates often fix software problems. Before you use any of the following methods, try first to install updates. After you install the updates, restart your co...
Usually, when you are investigating a problem, you start with a symptom, or set of symptoms, then use those symptoms to classify the problem and try to trace them back to their cause. For each type of problem, there are techniques you can use to determine the actual cause....
This article describes how to troubleshoot problems that may occur when you start or use Microsoft Word. If you experience specific issues when you use Word, visit theWord help centerto search for information about your issue. Before you begin, make sure thatWindows is up to dateand thatyour...
Knowing how to troubleshoot your computer effectively is something every PC builder should know. Even with a basic PC build, things can go wrong. Sometimes, it happens right from the start, after you've just put the machine together. Other times, you'll run into problems later on, when t...
When a Windows 7 or Windows Vista-based PC resumes from sleep or hibernation, the following USB device problems may occur: You may receive an error message. The USB device may not work. The USB d...
This article describes how to troubleshoot problems that occur when you start or use Microsoft Office Word 2010, Microsoft Office Word 2007, Microsoft Office Word 2003, or Microsoft Word 2002. The methods that are described can help you determine...
How to automatically troubleshoot and fix common computer problems. This article applies to computers with the Windows® 8 or 8.1 operating system.Applicable Products and Categories of This Article The Control Panel Troubleshooter contains several utilities that can automatically fix some common problems...
To Use Log Files for Troubleshooting Examine the summary file. For example: Java_Enterprise_System5_Summary_Report_install.timestamp If a problem occurred, determine which component caused the problem. Determine if multiple problems occurred. You will probably need to look at one or both of the ...
Should you still not be able to get into Windows and you’re returned to WinRE, after Troubleshoot, choose Command Prompt. This gives you access to a text interface where you can run some basic disk checks and fixes: Microsoft has a list of commands you can try. More WinRE and BIOS ...
Create a Spare User Account to Assist in Troubleshooting A spare user account with administrative capabilities can help you troubleshoot problems with your Mac. The purpose of a spare account is to have a pristine set of user files, extensions, and preferences to load at startup. This can oft...