If you need totroubleshoot your ADT systemor have any questions, including the type of battery you need, the first place to look is in the owner's manual. If you don't have one, you can find a virtual copy at MyADT.com. The manual will also explain how to silence the low battery...
If your lock is new and you can't seem to get it to work, go back through the installation directions in your user manual to troubleshoot each step of the installation. Also, if climatic conditions have caused your door to expand or contract, the lock may no longer be correctly aligned,...
Customer preferences have changed too. They expect fast service, especially for small issues, like “My window sensor isn’t working properly.” ADT responded with an innovative way to help customers troubleshoot issues or install new products quickly and on their own: the Virtual Assistance Progra...
Most providers also have an online library with articles to help you troubleshoot. If any of your devices need to be hardwired, such as a wired video doorbell, you can hire a professional to set up just that device instead of the entire system. Several DIY equipment providers, such as ...
size or another. Before replacing the battery, you'll need to put the system in test mode by logging into MyADT.com or calling 800-ADT-ASAP. You'll then take it back out of test mode before resetting the system. Test mode can also be useful if you need totroubleshoot ADT home ...
Operating a wireless remote for an ADT alarm system is similar to a key fob for a car. It has buttons to arm and disarm the unit as well as a panic button.