When you ask an existing customer to be the subject of a case study, it not only makes them feel special but it also reminds them of the benefits of your solution—which helps to reaffirm their loyalty. Plus, they’re getting extra brand exposure and a backlink to their own website, wh...
your RingCentral voicemail settings aren’t engraved in stone. You can always customize them to fit your specific needs. You’ve come to the right place if you want to learn how to edit your voicemail.
Setting up your business communications to run through the RingCentral app will give you the three main tools your business needs to maintain productive remote working. Here’s why you should be looking into this: Telephony continuity Phone accounts can take seconds to set up and can be done i...
You can schedule text messages from an iPhone, Android, computer, and many tablet devices. Still, the built-in apps on an iPhone or Android device are extremely limited.In this guide, I’ll break down how to schedule texts, including the most effective methods. Plus, you’ll find out ...
You’re now ready to accept any incoming call, place outbound calls, or exchange text messages with anyone you want. Your phone app even works great on the go with Wi-Fi calling. Here are three ways to make a phone call from your computer with Nextiva. ...
Here’s our list of the best virtual call center software, a cloud-based application that works with VoIP technology, plus how to choose one.
Earned media value (EMV) is a great way to find the ROI of your social media marketing efforts. Here's how to measure your EMV.
Agents can make themselves more personable by also using their first name in conversation or via text. They could even have pictures next to their names and try to make small talk or ask questions beyond the product or service they're calling about. ...
Image: https://www.ringcentral.com/gb/en/blog/definitions/attrition-rate/ You take the number of employees who left the workforce in a given time period (definitely annually and more, depending on size), divide it by the average number of employees, then multiply by 100. Why it’s importa...
Toll-free numbers help you to connect with more customers. Choose from 1800, 800, 888 numbers and more, all as part of RingCentral's affordable bundles.