You have to find an ideal location for the coaching centre. If you lack space, you can coordinate with local volleyball courts to have the drills there. Teaching your students with theories and lessons alone will not improve their skills. You should offer more of ‘hands-on’ training, so ...
Also, using active verbs – such as: “I will immediately ask the team to resolve this” instead of: “This will be resolved by the team” – helps us to show that we are actively working towards fixing the issue. This alerts the customer to the fact that their issue is important ...
To provide a coaching service to any group, whether a voluntary club coach or as a freelance coach within a commercial centre we are always asked about insurance. As a qualified WSA Coach and member you will have both public and professional liability insurance as part of your membership. Howe...
Start Making Progress Towards Your Goals (Again) Coaching Use this step-by-step plan to get—and stay—on the wellness wagon for good. Last updated: 1 February 2022 5 min read Falling out of your routine is an inevitable part of any health journey. Changing your self-talk and embracing ...
If you're itching to hit the road (or treadmill), resist the urge to jump back in with both feet. Instead, rebuild your fitness gradually with this four-week run-walk programme from Jessica McManus, PT, owner of Full Circle Physical Therapy and Wellness Coaching. ...
This is a great introduction to how useful contact centre data can be and, over time, people will start coming to you for insight, flipping the relationship on its head and positioning the contact centre as a valuable asset. Thanks to at Sharad Khandelwal at SentiSum ...
Many customer service skills can be learned and refined with practice. Here are 10 tips to provide top customer support and gain loyal customers.
As a highly qualified trainer, Dimitry had inspired a wide range of companies and non-profit organisations to adopt best practices in leadership competences development through the designing of training programmes, strategic consulting and coaching. ...
They may also benefit from reading our article, Mentoring Agreements and Coaching Plans. 7. Explore Opportunities to "Stay On" Many older workers naturally feel tired and "ready for a change" before they retire, but that may not mean that they want to sever all ties to their job, ...
17 Smart Ways to Refresh Your Homeworking Strategy 15 Contact Centre Homeworking Problems and How to Overcome Them Author:Dave Salisbury Reviewed by:Jonty Pearce Published On: 17th Feb 2021 - Last modified: 16th May 2024 Read more about -Customer Service Strategy,Coaching,Dave Salisbury,Homeworking...