Working from home has its benefits, but it also brings challenges like distractions, isolation, work-life balance, and burnout for call center agents.
How to Be a Good Call Center Agent?Paragraph 1Whether you find yourself working at a call center, or remo***y from your own home, you will need to follow a strict schedule. You’ll need to start on time, take fixed breaks, and meet your supervisor’s expectations. Good call center ...
Learn how to set up call center for your business and what tools and processes required for Telemarketing, Customer Service & Call centre at-home agents.
In a disaster recovery situation, if our business continuity plans become obsolete, there may be a need to speed up your plans to start a contact centre from scratch. To do this, however, there isn’t time to properly customize an on-premise solution. Instead, you will need to move to ...
Making small talk is a way to start a conversation with a stranger when meeting for the first time. It isn't easy to make small talk with people. You don't know. Sitting by yourself and saying nothing at a party is rude. Making small talk is necessary to build business relations. ...
If you’re running a small business and feel like it’s too early to start a call center, think again. You can launch a virtual call center for less than $30 or $50 per month without having to invest in any new equipment or infrastructure. With VoIP tools like RingCentral, your call...
No business begins without a plan. Before diving into the details of setting up a call center, it’s crucial to have a well-thought-out strategy in place. Start by defining some goals to chase after; what do you want to achieve, beyond the general idea of ‘success’? Oftentimes, the...
I did work in a shoe shop for about a year, but a freelance writing side hustle allowed me to quit and start working from home. I’ve spent time both looking for work from home jobs and hiring people for them. I’ve run entire remote teams and I’m pretty well versed in the ...
Starting a business is a pursuit that appeals to many, but not everyone knows where to start. This guide will walk you through the elements of starting a business and explain what you can expect as you embark on the journey.
This is going to be the most comprehensive advice you’ll find on building a successful blog from scratch. If you want to start a blog fast, though, feel free to use the numbered steps above as a quick cheat sheet. You can go directly to the step you need the most help with, or ...