How do you announce budget cuts, layoffs, salary decreases or benefit reductions and still keep your employees motivated?The answer is to deliver bad news in good ways. Here are some tips on doing just that. Don't undercut your authorityDon't undermine your own authority when you deliver ...
If you don’t agree with the decision, by all means speak to higher ups, but don’t share your feelings with the team. Employees are more likely to be hurt and upset by the decision if they think it's so unfair that even you don’t agree with it. If you need to acknowledge your...
Even worse, employees on the receiving end of disrespectful behavior are more likely to experience lower job satisfaction and engagement. They may even seek out new employment. We’ll explore disrespectful behavior in the workplace and share ways to deal with – and prevent – the behaviors ...
How do you provide great customer service? We share 7 examples with stories from Amazon, Starbucks and Lexus. Deliver better customer service today!
Many employees can now do their work from home using modern technology. However, this change may only benefit workers, not the employers. To what extent do you agree or disagree? Give reasons for your answer and include any relevant examples from your own knowledge or experience. Write at lea...
Finding and hiring good employees is difficult. This guide will walk you through how to hire employees, with tips and examples along the way.
Why should you learn to be a good team player? Forbes listed “collaboration” as one of the top 10 skills employers look for in their employees — and with good reason. Collaborative team dynamics, where members feel safe to share ideas and lean on their partners, encourage productivity, ef...
an immediate family member is facing, or to bond with a new child. The act also allows eligible employees to take up to 26 weeks to care for a covered service member with a serious injury or illness if the employee is a spouse, child, parent or the next of kin to that service ...
World-class employee experiences can also lead employees to choose to spend their career with your organization -- because your organization provides them the best opportunity to develop and continually improve their workplace wellbeing. As a result, improving the employee experience should be a ...
To define yourbrand values, think about all the people your company is accountable to, including owners, employees, suppliers, customers, and investors. Now consider how you’d like to conduct business with each of them. As you make a list, your core values should start to emerge. ...