To shift your Microsoft Authenticator to a new phone, you need to open the Settings wizard and enable Cloud backup. Then, you need to add a recovery account. Next, on the new phone, install the application and select the BEGIN RECOVERY option. Finally, add your email address and credentials...
Turn on the Backup Option on Your Old Phone If you need to recover your accounts on a new phone, you'll have to turn on the backup option on your old one. To do this, open Microsoft Authenticator. Tap the three vertical dots at the top right, and then tap "Settings." ...
Open the Microsoft Authenticator app on the new phone, and tapRestore from backupon the setup screen. If you skipped the setup screen, tap onAuthenticatorin the bottom menu, then tapBegin Recovery. Follow the prompts to sign in with the Microsoft email address linked to your Microsoft Authentic...
Step 1. Download and install the Microsoft Authenticator app Visit theApple app storeorGoogle play storeon your device and install the Microsoft Authenticator app. Alternatively, visitaka.ms/authappand download the Microsoft Authenticator app. Step 2. Add your account to the app On your desktop, ...
Hi Jane, if your authenticator app was not being backed up to the cloud with a Microsoft account, you might not be able to retrieve some of the registered MFA that were in the old phone. You may have to go through the MFA setup once again in order to register those accounts in the ...
Open Microsoft Authenticator. Tap the three vertical dots at the top right, and then tap "Settings." In the "Backup" section, toggle-On "Cloud Backup" on an Android phone, or "iCloud Backup" on an iPhone. This will proceed to back up your data. (Note, this will back this ...
Identify the old phone from the Devices page, click on the device’s menu, and thenUnlink this phone. Also, go to theAccount securitypage, navigate toMore security Optionsand turn off two-factor authentication For iPhone users: Since Microsoft Authenticator backups are stored on iCloud for iPh...
Add Authenticator asthe only way to sign in- just tap an approval on your phone to sign in. This is calledgoing passwordless. Tips: You can use Microsoft Authenticator for multiple accounts, including Microsoft personal accounts; work/school accounts; and non-Micros...
Add Authenticator asthe only way to sign in- just tap an approval on your phone to sign in. This is calledgoing passwordless. Tips: You can use Microsoft Authenticator for multiple accounts, including Microsoft personal accounts; work/school accounts; and non-Micro...
This allows targeted campaigns to move users from less secure authentication methods to Authenticator.You can also define how many days a user can postpone, or "snooze," the nudge. If a user taps Skip for now to postpone the app setup, they get nudged again on the next MFA attempt after...