“My favorite feature MyChart offers is how easy it is to send Jan a message, whether that be a question or if I just need clarification on something,” Megan says. If you or a loved one falls ill outside of business hours, such as with cold or flu, you can also use the MyChart...
In these situations, patients can use the portal to send a direct message asking the question, and then you or someone on your team can quickly respond. As an added bonus, many practices are beginning to bill for these one-off communications, so providers can more easily justify spending the...