See All topics The platform built for future-proofing Get in touch Dive deeper into Gymshark’s retail strategy and it’s clear the brand focuses on sales channels where the customer relationship is owned completely. Its pop-up stores are a prime example. Customers flock to them all across ...
Being prepared to say, “I’m sorry,” and keeping in constant communication with buyers if you mess up. Embracing scarcity as exclusivity and inviting visitors who arrive too late to get notified of your next sale via email or Facebook Messenger. Gymshark’s Zeb Mills suggests inventory allo...
TikTok: There’s no shortage of UGC on TikTok, and it’s not hard to find. TikTok’s culture is all about authentic, scrappy videos, rather than refined reviews or stories. Engage with a customer in the comments of their video, ask permission to share and credit properly on your own pa...
Using a referral link from Gymshark gives you no benefit, but earns the referrer a small commission. 21 examples of referral program incentives and rewards 1. Stanley Referral incentive structure: Stanley rewards both the referrer and the friend with a two-sided discount. Type of referral ...
Like Gym Shark’s sitemap, this sitemap can be enhanced by adding the XML declaration at the beginning. In addition, Change Frequency and Priority can be removed since they are redundant these days. Other than that, these XML sitemaps are set up correctly. ...
Gymshark, Threadless and Casper are shining examples of brands that flourished thanks tocommunity-buildingand word of mouth. Companies with plenty of positive buzz and frequent social mentions grow rapidly in the age of social media. What are some examples of word of mouth marketing?
[Source: Gymshark] Eliminate Any Checkout BottlenecksCreating a friction-free checkout experience is vital in holding these shoppers’ attention long enough for the final checkout button. To do this, you want to ensure you continuously look for any bottlenecks and eliminate them quickly. ...
Ready to conquer ecommerce returns You now know how to handle ecommerce returns. But remember: Despite your best efforts, a number of returns will always occur. When they do, focus on providing a memorable return experience. Consider the return process as a crucial part of the customer journe...
Gymshark scaled internationally Staples replatformed in half the time Bombas saved $108,000 a year 7. Let your clients tell their own story As a storyteller, it’s your job to craft a compelling narrative about how your featured client triumphed over the forces of evil using your product ...
How? Because employees have pretty significant authority to resolve disputes, and they’re very engaged with customers online. For one thing, they have a dedicated Gymshark Help social media account to answer queries, proactively engage customers, and improve the customer experience....