Keep this in mind when sending an apology email to clients, especially angry customers, as they are likely not in the mindset to process your feelings. That’s not to say your feelings don’t matter, but your prospects and customers don’t need to be privy to them at this moment. Stay...
Today, we’re sharing our complete guide to moving from Squarespace to WordPress the right way. You’ll learn exactly how to transfer your content, maintain your SEO rankings, and set up your new WordPress site for success, all without the usual headaches and technical confusion. Here is a ...
However, if you’re not sure what kind of products you want to sell within your niche, you’ll want to take the time to do some market research to identify trending products and determine the best fit for your store. Let’s say you’ve decided you want to sell lawn and garden tools...
Come on. Yeah, yeah, good. As a referee, I’m the scapegoat. Apparently I’m always wrong. It’s always my fault. And I wanted to learn how not to take all this personally. Because I really struggle with this. For example, when I driv...
How do you apologize professionally in an email? There are a few things to take into account when looking at how to format a more professional appearing apology email. Format your email, as much as possible, like you would aformal apology letter. ...
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Should I apologize when it is not my fault? It's important to remember thatapologizingis not an admission of guilt; it's an admission of responsibility. ... Apologizing for the pain and difficulty of the current situation, even if you didn't cause it, shows you place a higher value on...
How do you apologise professionally?The first integral step to a professional apology is to acknowledge your error as soon as possible after the incident. Then, ensure your apology is sincere by taking accountability for your mistake and validate how the person might feel. Next, explain how you...
How to deal with them: Be polite but firm: Explain company policies clearly and professionally. “I understand your frustration, but unfortunately, our return policy only allows refunds within 14 days of purchase with a receipt.” Offer alternatives: See if there’s a solution within company pol...
So what I've seen is people may say, you know, “I've asked so-and-so not to call me, you know, during my work hours, and they still call.” But this person is answering the phone. It's like, well, your behavioral boundary is saying it's okay to call and you...