Saying “sorry” at work can be intimidating, but this guide on how to apologize for a mistake professionally can help. Here’s a bit more on why apologizing at work is so important, the six ingredients of a good professional apology, and how to deliver it in person or remotely. Why ap...
Keep this in mind when sending an apology email to clients, especially angry customers, as they are likely not in the mindset to process your feelings. That’s not to say your feelings don’t matter, but your prospects and customers don’t need to be privy to them at this moment. Stay...
Today, we’re sharing our complete guide to moving from Squarespace to WordPress the right way. You’ll learn exactly how to transfer your content, maintain your SEO rankings, and set up your new WordPress site for success, all without the usual headaches and technical confusion. Here is a ...
Come on. Yeah, yeah, good. As a referee, I’m the scapegoat. Apparently I’m always wrong. It’s always my fault. And I wanted to learn how not to take all this personally. Because I really struggle with this. For example, when I driv...
However, if you’re not sure what kind of products you want to sell within your niche, you’ll want to take the time to do some market research to identify trending products and determine the best fit for your store. Let’s say you’ve decided you want to sell lawn and garden tools...
How do you apologize professionally in an email? There are a few things to take into account when looking at how to format a more professional appearing apology email. Format your email, as much as possible, like you would aformal apology letter. ...
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Should I apologize when it is not my fault? It's important to remember thatapologizingis not an admission of guilt; it's an admission of responsibility. ... Apologizing for the pain and difficulty of the current situation, even if you didn't cause it, shows you place a higher value on...
It's not uncommon today for hackers to gain access to confidential customer and employee information. While this may be beyond your control, how you react will make a difference in mitigating any reputational risk you might run. Whether the cause of the breach is your...
call with a smile. And before you say to yourself, “No, not me; I’ll set boundaries from the start,” just remember that frantic brides won’t always respect those boundaries and an unresponsive wedding planner can turn into a very disappointed client, whether it was your fault or not...