After all, feedback is crucial to eBay businesses and positive comments are always useful instrengthening customer numbers. But a bad review, even one posted anonymously, could have an adverse impact on your sales. Here’s how best to approach it. Should you respond to negative feedback? The...
Remember, the buyer is always right on eBay. So, it is crucial to offer a clear description of the item, respond to buyer queries quickly, accept feedback clearly, use high-quality packaging and logistics providers, offer faster shipping, and draft a robust return policy. By following these ...
Respond Publicly to Negative Feedback Even if you can’t get a piece of negative feedback removed or changed, you can still protect your brand’s reputation. One way to do this is to make sure you respond to each and every bad review you receive with a comment. But be careful, don’...
Officially, eBay does not have a hard and fast returns policy like Amazon, and eBay sellers are generally more flexible when it comes to setting their own returns policies. That said, eBay doesindicatethat sellers will generally have 3 business days to respond to return requests and 2 business...
[translate] aThank you for taking a few minutes to share your feedback with us. Your responses will help us understand how we can improve the buying and selling experiences on eBay. 谢谢需要几分钟与我们分享您的反馈。 您的反应将帮助我们了解怎么我们在eBay可以改进买卖的经验。 [translate] ...
ahow about this .i return 20 EUR to you .please change the feedback on ebay .thank you so much!!please contact me !! wie über diese .i Rückkehr 20 EUR zu Ihnen .please das Rückgespräch auf ebay .thank Sie soviel! ändern! treten Sie mit mir bitte! in Verbindung![translate...
You have three business days to respond to a request to return eBay form, so don’t wait too long. If you don’t respond within three days, eBay may automatically accept the return on the buyer’s behalf. When you respond, you should provide clear instructions on how to return the ...
Those who do understand eBay stars will be impressed with a shooting star. But people who are unaware of the system can still click on your star and be brought to a breakdown of recent ratings. Sofeedback on eBayis essential to instilling trust in potential customers. ...
Do what you say you will do. Communicate clearly and quickly. Send order confirmations. Send follow-up communications. Be available for questions by including your contact information in your eBay store, and respond when people reach out to you. ...
Deal with the issues and try to ensure that they don’t repeat in the future. You cannot please every customer that comes your way. Don’t let a few bad ratings get you down. At times, negative seller feedback drives you into reality. Accept negative seller feedback and try to make ...