Complaints in primary care are common and increased 8.2% between 2010 and 2012 (NHS The Information Centre for Health and Social Care, 2012). At some point during their careers most doctors will be asked to provide a written statement regarding a complaint, which may vary from a formal ...
FEATURE CPD: ONE HOUR How to turn complaints into compliments In the first of three extracts from the upcoming second edition of his book, Michael R.Young1 explains how to Nmanage patient complaints. o matter how well you think you are caring for your patients you are likely at some time...
This can either be one-way or two-way – where one-way is when the student does something in one way, but is not required to respond to any external stimulus given. Most degrees will require some form of one-way interaction, but it’s important that the method of interaction could stil...
"I work for a charity and living in London is not the best place to be working for a charity and paying rent so there was the financial incentive - you can't find a place for £40,000 to live in unless it's a boat," Jan, whose boat is currently near Broxbourne, s...
Several more years of trials will be needed, eventually also on the polymer-coated viruses, before the therapy can be considered for use in the NHS. Though the approach will be examined at first for cancers that do not respond to conventional treatments, Prof Seymour hopes that one day it ...
Skin complaints such as eczema can be difficult to deal with and uncontrollable factors such as winter weather can take a toll on everyone’s skin, especially the sensitive skin of a baby. So when treating a nasty eczema flare-up, due to winter weather or for other reasons, look to the ...
Lawmakers pushed for mandatory and quick reporting (within 24 hours) of any form of formula contamination or safety issues along the production line; the FDA is required to respond within 72 hours and issue a recall, if necessary. (55) The Council of State and Territorial Epidemiologists will...
who lacked reason, and they were considered to be individuals who had no control over themselves and could respond violently without provocation. It was also believed that they had no sense of pain or temperature, and were able to live in poor and inhumane conditions with no sen...
Each participant was asked to respond to a set of questions about their organisation's position regarding e-business services; 31 participants responded to the survey and they were drawn from different organisations. • to collect and gauge viewpoints from employees working in these areas • ...
But second of all, as a small, open economy in this extraordinary potential shift towards much more, radically more protectionist policies around the world with tit-for-tat trade wars going on, how does a small economy like the UK, a very open economy, respond? What should it do in terms...