First, we need to identify the most common reasons for return and then we will discuss the best ways to handle them. You need to understand that even though the product you sell may be in good condition, your customers might still want to return it. Statistics indicate that more than 30%...
If your employment contract includes a non-compete clause, the prospective employer cannot force you to sign a non-compete agreement; however, they can legally refuse to hire you if you decline. In some states, employers may also withhold severance pay if you refuse to agree to a non-compete...
Angry customers are often just as interested (if not more interested) in hearing that someone empathizes with their situation over getting the actual problem fixed. When you have to refuse a request, show your empathy and willingness to find an alternative solution. It is one of the best ways...
An example configuration is inthischapter. SSL Labs Read about SSL Labs gradinghere(SSL Labs Grading 2018). A+ is clearly the desired grade, both A and B grades are acceptable and result in adequate commercial security. The B grade, in particular, may be applied to configurations designed to...
always check your change. I’ve had everything from being given four 10-cent coins when my change should have been four Sole coins to a hostel receptionist giving me change in coins and conveniently leaving out the 10 Soles note that should have come with it. Refuse to leave until you ge...
The idea is that we should strive to do our best, while at the same time acknowledging that we have limits. For instance, going back to our hypothetical car salesman, he may not want to refuse his boss’ request because he has a family to take care of and cannot afford losing his job...
To refuse was the equivalent of treason. — Annie Jacobsen 81 While there have been terrific advances in the state of technology around heuristics, behavior blocking, and things like that, technology is only a part of the approach to solving the problem with the more important aspect involving...
As the duties payment is already taken care of, this reduces the chances that your customer will abandon or refuse the shipment simply because they didn’t want to pay the duties once the shipment arrives at their country’s port of entry. ...
“I can’t think of anything that excites a greater sense of childlike wonder than to be in a country where you are ignorant of almost everything. Suddenly you are five years old again. You can’t read anything, you have only the most rudimentary sense o
Need a new or renewed passport in a hurry? Follow our guide to the best option available depending on how much time you have before travelling. From fast-track to a week or standard delivery, we’ll reveal the best route to your new passport. ...