Enter the amount of the refund and the name of the customer. Click Save and Close. Lastly, to avoid getting open credit memos and unapplied refund checks, let's link the credit memo to the check. Here's how: Click the Customer menu. Choose Receive P...
Click Save & Close again to exit the Create Invoices window. Once done, you can go back and check the Transactions tab to see the new open balance. Another way of managing customers and accounts receivable is to set up a clearing account. This account is used ...