In February 2023, Google launched its large language model, Bard, to compete with ChatGPT. However, Bard’s launch made all the wrong headlines because of a major factual error in one of its first responses. When asked, “What new discoveries from the James Webb Space Telescope can I tell...
However, as the adoption of generative AI accelerates, companies will need to fine-tune their Large Language Models (LLM) using their own data sets to maximize the value of the technology and address their unique needs. There is an opportunity for organizations to leverage their Content Knowledge...
This is where LLMs kick in. This article aims to introduce you to LLMs. After reading the following sections, we will know what LLMs are, how they work, the different types of LLMs with examples, as well as their advantages and limitations. For newcomers to the subject, our Large ...
In this example, finetuning reduces input length by a factor of nearly ~ 10x, reducing the prompt from 78 tokens in the first example to 8 in the second. In addition to shorter prompts being cheaper, they may also be faster! Another example of fine tu...
A Latin American telco is enhancing its customer service AI chatbots to improve agent support, a move it anticipates will reduce costs by 15 to 20 percent. The telco also is using gen AI to summarize voice and written client interactions in n...
The automation of tasks such as mortgage testing allows institutions to maintain continuous oversight, with solutions capable of scanning entire loan portfolios to detect compliance issues in real-time. These AI-driven tools reduce labor costs and improve accuracy, which is a big move forward in ris...
These two parameters also control the randomness of selecting the next token. Top-k tells the model that it has to keep the topkhighest probability tokens, from which the next token is selected at random. Lower values reduce randomness as you are clipping off less likely tokens generating predi...
When that happens, it is driven primarily by aspirations to develop a national asset, manage data-sovereignty issues, or reduce dependence on private sector tech companies. Ensure that the necessary skills and roles are available. “Head of AI” is one of the hott...
Currently many organizations struggle with agent staff shortages and high labor expenses, which make up 95% of contact center costs, according to Gartner. Companies who use generative AI to automate even parts of interactions, such as identifying a customer’s policy number, will greatly reduce ...
To reduce hallucinations about unknown categories, we can make a small change to our prompt. Let’s add the following text: If a user asks about another category respond: "I can only generate quizzes for Art, Science, or Geography" Here’s the complete updated prompt: Write a quiz for...