event-driven architecture — particularly when it comes to doing data integrations. To support these uses cases Salesforce recently added a feature called“Platform Events”which exposes atime-ordered immutable event streamto our customers. Our multitenant setup posed some challenges for traditional ...
So, we harnessed the power of the Salesforce Platform to build Concierge and to give employees: A predictive, search-driven experience to get answers fast Both self service and help-desk capabilities to free up IT time Chat and support tickets right within one integrated interface A mobile ...
Over 150,000 businesses entrust Salesforce to safeguard their data in the cloud. And with the Salesforce Platform, you’re building on a rock-solid foundation that’s been continuously upgraded and refined over 16 years of innovation.
Learn how to use text message marketing to benefit your company. David Gargaro 12 Reasons to Use Instagram for Your Business Find new customers and drive repeat business by reaching a broader audience on Instagram. Kiely Kuligowski Latest in Marketing News: Advice, Tips and Resources ...
So, if you go with online surveys, you should know the right questions to ask at the right time. With the right customer feedback management platform, this won’t be a problem. Here are some suggestions on what questions you can ask to procure particular types of feedback: ...
In the world of Salesforce administration, customizing the platform to fit unique needs is vital. Apex, Salesforce’s special coding language, plays a big role here. It lets admins and developers create custom solutions that work smoothly with existing processes. Understanding Apex is key for ad...
Based on your investigation you can choose to ban access to this app.To ban access to the app, on the Google or Salesforce tabs on the App governance page, on the row in which the app you want to ban appears, select the ban icon. - You can choose if you want to tell users the...
Salesforce CMS Salesforce CMSis a cloud-based platform designed for creating and managing personalized content across multiple channels. Integrated seamlessly with other Salesforce tools, Salesforce CMS empowers businesses to deliver consistent messaging throughout the customer journey. Its scalability, AI...
Salesforce Commerce Cloud Open-source eCommerce platform As the SaaS solution gets more popular due to its efficiency, the cost of this platform is also rising. Businesses desire to keep the usefulness and efficiency of using a large eCommerce site at a lower cost, which is why the open-sou...
Customer loyalty can increase revenue, improve sales and enable business growth, so organizations have begun to focus more on these strategies. Customer retention is an organization's ability to retain customers over time, determined by how many new customers it acquires, as well ascustomer ...